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Service Request / Order Supplies

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Security Patch Update Requirement

We are requesting clients to apply the security software patch to address a printer vulnerability issue.

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Ricoh Smart Toner Management System

Ricoh has created an automated system to streamline the toner ordering process and reduce the environmental impact of toner wastage.

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Automated Device Operating System Update Information

Previously, device operating system updates required a field visit from one of our engineers, but with the support of our remote update capability we are able to proactively update your device ensuring that its operating at its best. Customers who have opted out of our automated program updates can have their devices operating system updated with their next service call.

Device Configurator

Build your own device with the features and options you want

Build yours now

  • Ricoh officially opened its Centre of Technical Excellence, which is 5-star green star rated, in 2013 at Eastern Creek, Sydney. Sustainability features were incorporated from the very outset of the project in order to minimise its impact on the surrounding environment.

  • The building accommodates the company’s distribution centre and other national functions including a contact centre, technical response centre, technical support, workshops and technical training suites.

  • A swathe of energy and water efficiency measures also served to bolster the sustainability chops of the project, enabling it to become the first industrial facility in New South Wales to obtain a 5 Star Green Star Industrial V1 rating.

  • Over 100 Ricoh employees are based at the Eastern Creek site.

  • Efficient space planning positions Ricoh to deliver their products at the fastest possible speed-to-market, with capacity for significant growth as demand for their products grows.

News & Events

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News

20 - 21 September 2021 National Convention Centre, Canberra
20 Sep
Ricoh at Tech in Gov 2021
27 – 30 July 2021 Gold Coast Convention Centre
27 Jul
Ricoh at SBMAQ 2021 Conference
Events