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About Ricoh
Ricoh imagines what the future could bring, and embraces change driven by imaginative thinking. As a truly global technology provider, we believe in improving work life through creativity, collaboration and seamless technology to empower digital workplaces.
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Ricoh Australia has offices in every state and territory and the support of a broad network of Ricoh Business Partners in metropolitan and regional areas. Our extensive network coverage means we support the diverse needs of all our customers nationwide with the highest levels of service.
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IT Services help desk portal

Customer support

To contact the Ricoh IT Help Desk or IT Management Centre, email us here.

For 24/7 support for NetActive, NetSupport and ServActive customers call: 1300 462 638

IT Services HQ

Suite G2, 2 Richardson Place NORTH RYDE NSW 2113

Click here to access the help desk

Ricoh officially opened its Centre of Technical Excellence, which is 5-star green star rated, in 2013 at Eastern Creek, Sydney. Sustainability features were incorporated from the very outset of the project in order to minimise its impact on the surrounding environment.
The building accommodates the company’s distribution centre and other national functions including a contact centre, technical response centre, technical support, workshops and technical training suites.
A swathe of energy and water efficiency measures also served to bolster the sustainability chops of the project, enabling it to become the first industrial facility in New South Wales to obtain a 5 Star Green Star Industrial V1 rating.
Over 100 Ricoh employees are based at the Eastern Creek site.
Efficient space planning positions Ricoh to deliver their products at the fastest possible speed-to-market, with capacity for significant growth as demand for their products grows.

News & Events

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1-4 October 2019 Hotel Grand Chancellor, Hobart Tasmania

Join us at ASBA 2019

27-29 August 2019 Melbourne Convention and Exhibition Centre

Ricoh at Integrate 2019

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