IT Services help desk portal
Customer support
To contact the Ricoh IT Help Desk or IT Management Centre, email us here.
For 24/7 support for NetActive, NetSupport and ServActive customers call: 1300 462 638
IT Services HQ
Suite G2, 2 Richardson Place NORTH RYDE NSW 2113
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Ricoh officially opened it's Centre of Technical Excellence, which is 5-star green star rated, in 2013 at Eastern Creek, Sydney. Sustainability features were incorporated form the very outset of the project in order to minimise it's impact on the surrounding environment.
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The building accommodates the company’s distribution centre and other national functions including a contact centre, technical response centre, technical support, workshops and technical training suites.
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A swathe of energy and water efficiency measures also served to bolster the sustainability chops of the project, enabling it to become the first industrial facility in New South Wales to obtain a 5 Star Green Star Industrial V1 rating.
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Over 100 Ricoh employees are based at the Eastern Creek site.
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Efficient space planning positions Ricoh to deliver their products at the fastest possible speed-to-market, with capacity for significant growth as demand for their products grows.
News & Events
Keep up to date
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31 Jan
Australia’s innovation paradox: Innovation not a core value for 75% of Australian organisations, yet most business leaders believe they have the skills for innovation
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20 Dec
Ricoh named a Leader in the IDC MarketScape for worldwide contractual print and document services
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30 Oct
Ricoh attends the Bunkasai 2018 festival at Wellers Hill State School
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28 May
Ricoh Australia becomes first Australian IT services company to achieve carbon-neutral status