Billing & Payments
Service Update
As part of our digital transformation journey, Ricoh has recently transitioned to a new ERP system. As a result, some customers may experience temporary disruptions or billing related issues. If you need assistance, please contact our Customer Care team here or on 13 74264, or reach out to your Ricoh account manager.
We apologise for any inconvenience and appreciate your patience.
Billing Administration
Get in touch with us at the Billing Administration Team to:
- Add or change contacts for your device
- Billing and invoice queries
- Submitting meter reading counters
- Change your address
To get in touch please fill out the contact us form and select ‘Billing’ as the enquiry type.
Accounts Receivable / Payments
Please contact the Accounts Receivable team to:
- Pay your account/invoice
- Discuss your account
- Copy of invoices and statements
To get in touch please fill out the contact us form and select ‘Accounts Receivable’ as the enquiry type.
News & Events
Keep up to date
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22 Sep
Ricoh Named Among the Financial Times' “Best Employers Asia-Pacific 2026”
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18 Sep
Ricoh to construct new manufacturing facility in Japan to accelerate growth of its inkjet business
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14 Sep
Ricoh invests in the next generation of print professionals through Holmesglen Institute partnership
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10 Sep
Ricoh named to TIME World’s Best Companies 2026