Billing & Payments

Service Update

As part of our digital transformation journey, Ricoh has recently transitioned to a new ERP system. As a result, some customers may experience temporary disruptions or billing related issues. If you need assistance, please contact our Customer Care team here or on 13 74264, or reach out to your Ricoh account manager.

We apologise for any inconvenience and appreciate your patience.

Billing Administration

Get in touch with us at the Billing Administration Team to:

  • Add or change contacts for your device
  • Billing and invoice queries
  • Submitting meter reading counters
  • Change your address

To get in touch please fill out the contact us form and select ‘Billing’ as the enquiry type.



Accounts Receivable / Payments 

Please contact the Accounts Receivable team to:

  • Pay your account/invoice
  • Discuss your account
  • Copy of invoices and statements

To get in touch please fill out the contact us form and select ‘Accounts Receivable’ as the enquiry type.