Billing & Payments
Service Update
As part of our digital transformation journey, Ricoh has recently transitioned to a new ERP system. As a result, some customers may experience temporary disruptions or billing related issues. If you need assistance, please contact our Customer Care team here or on 13 74264, or reach out to your Ricoh account manager.
We apologise for any inconvenience and appreciate your patience.
Billing Administration
Get in touch with us at the Billing Administration Team to:
- Add or change contacts for your device
- Billing and invoice queries
- Submitting meter reading counters
- Change your address
To get in touch please fill out the contact us form and select ‘Billing’ as the enquiry type.
Accounts Receivable / Payments
Please contact the Accounts Receivable team to:
- Pay your account/invoice
- Discuss your account
- Copy of invoices and statements
To get in touch please fill out the contact us form and select ‘Accounts Receivable’ as the enquiry type.
News & Events
Keep up to date
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04 Feb
Ricoh and Global Vision Multimedia Launch Strategic Partnership Negotiation in the Asia-Pacific region
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02 Feb
Ricoh named a Clarivate Top 100 Global Innovator 2026
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27 Jan
Ricoh named in the 2026 Global 100 Most Sustainable Corporations by Corporate Knights
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14 Jan
Ricoh named to CDP’s double A List for the third consecutive year