Committed to customer needs

We’re proud of our customer service reputation and our commitment to customer needs. Warranties are an important part of your purchase, so our hardware products are covered by warranties of up to 3 years. Our software solutions include a Ricoh Software Assurance Plan (RSAP) so you can expect your software to consistently perform at its best.

Why our warranties are so comprehensive

We provide comprehensive customer focused warranties because our products are robust, built to the highest specification and pass a stringent quality control process.

3 year laser printer warranty

Our award-winning colour and black and white laser printers are backed by a standard 3 year warranty.

Register your 3 year laser printer warranty Printer warranty terms and conditions

3 year projector warranty

All our projectors are backed by our 3 year return-to-base warranty.

Register your 3 year projector warranty Projector warranty terms and conditions

Asset registration

Register your Ricoh assets here.

Ricoh software assurance plans

When you buy any Ricoh software solution you’re automatically provided with a Ricoh Software Assurance Plan (RSAP). The RSAP ensures your software is performing at its best on current and future technology platforms.