Efficiency and connection
We’re committed to improving and simplifying your work life by empowering the digital workplace. How do we do it? By understanding your needs, giving you choices, implementing new systems and processes, measuring them and optimising. Again and again.
Transforming your business in 5 key steps
Every business is different, and so is every project.
But there are 5 key steps that take us through the journey – and we scale them up or down depending on the solutions we’re working with.
1. Understand what you need
We look at how you’re doing things now and understand your business objectives.
What’s working and what isn’t? We get to know your business and become your partner in growth and efficiency.
2. Offer choices
Once we’ve reviewed your business needs, we identify where there’s room for improvement and how to make that happen.
From complete digital transformation to process automation, we’ll recommend the best way forward with best of breed technology solutions.
3. Make the change
After we’ve agreed on the best technologies for the job, it's time to put it into practice.
We get hands on to get the hardware and software solutions right, and support you with training to get the most out of your products and services. We show up when we say we will, that’s part of our business promise.
4. Measure results
We don’t set and forget.
Once new tools are in place, we monitor and measure their value, and check if more training or modifications are needed to get the benefits anticipated.
5. Ongoing optimisation
Technology moves fast. A solution that works right now won’t stay the best solution forever.
We’re your long-term partners in continuous improvement. Optimising your systems and looking for ways to innovate is part of staying competitive and efficient.
Working with us
Our approach is backed with world class customer service and a nationwide dealer and service network. Long-term partnerships deliver genuine business benefits – we help you work smarter.
With over 20 years of experience delivering solutions to Australian organisations, no one understands IT services like we do.Read more
Connect and collaborate with our suite of visual communication tools.Read more
Managed Print Services
MPS is a specialist approach that transforms how you manage information to increase productivity, unlock the value in your information and reduce costs.Read more
Application and Business Process Services
Move from existing systems and processes to automated business applications, innovative technologies and the processes.Read more
Production Print Services
Our digital production printers deliver value across corporate, commercial and publishing sectors, backed by industry experts.Read more
News & Events
Keep up to date
Australia’s innovation paradox: Innovation not a core value for 75% of Australian organisations, yet most business leaders believe they have the skills for innovation
Ricoh named a Leader in the IDC MarketScape for worldwide contractual print and document services
Ricoh attends the Bunkasai 2018 festival at Wellers Hill State School
Ricoh Australia becomes first Australian IT services company to achieve carbon-neutral status