My Device

Use the My Device online portal to request support for your Ricoh products.

Request installation of a new device, relocate existing devices or recycle existing devices. You can also request a settings change or extra print accessories for an existing device.

Use My Device to request:

  • Installation of a new device
  • Relocation of an existing device
  • Removal of an existing device for recycling
  • A settings change
  • Additional print accessories be added to an existing device