Use the My Device online portal to request support for your Ricoh products.
Request installation of a new device, relocate existing devices or recycle existing devices. You can also request a settings change or extra print accessories for an existing device.
Use My Device to request:
- Installation of a new device
- Relocation of an existing device
- Removal of an existing device for recycling
- A settings change
- Additional print accessories be added to an existing device
Ricoh officially opened its Centre of Technical Excellence, which is 5-star green star rated, in 2013 at Eastern Creek, Sydney. Sustainability features were incorporated from the very outset of the project in order to minimise its impact on the surrounding environment.
The building accommodates the company’s distribution centre and other national functions including a contact centre, technical response centre, technical support, workshops and technical training suites.
A swathe of energy and water efficiency measures also served to bolster the sustainability chops of the project, enabling it to become the first industrial facility in New South Wales to obtain a 5 Star Green Star Industrial V1 rating.
Over 100 Ricoh employees are based at the Eastern Creek site.
Efficient space planning positions Ricoh to deliver their products at the fastest possible speed-to-market, with capacity for significant growth as demand for their products grows.