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Service operations

Rely on a uniquely tailored service operation solution for the delivery of your IT and business services.

We minimise impact and downtime by identifying possible risks to service interruption and documenting chronological steps to handle service restoration.

Minimise interruptions and downtime

Reduce downtime using the best available technology to continuously monitor operations and performance.

All service operation activities are supported by well-planned, documented and implemented processes to reduce risk.

Who trusts us with their service operations?

Ricoh’s service operations team supports businesses across Australia to reach big goals.


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  • Advisory and design

    Together we create the best technological solution, based on best practice, tailored to your unique business specific objectives.

  • Construct

    From security through to operations monitoring, our technology provides strong access control and fast response.

  • Care

    Ricoh’s highly skilled service desk staff provide first level support and technical expertise for IT users with a single point of contact.