Rely on a uniquely tailored service operation solution for the delivery of your IT and business services.We minimise impact and downtime by identifying possible risks to service interruption and documenting chronological steps to handle service restoration.
Trust the day-to-day operation of your critical infrastructure to our highly skilled team.
Minimise interruptions and downtime
Reduce downtime using the best available technology to continuously monitor operations and performance.
All service operation activities are supported by well-planned, documented and implemented processes to reduce risk.
Who trusts us with their service operations?
Ricoh’s service operations team supports businesses across Australia to reach big goals.
Advisory and design
Together we create the best technological solution, based on best practice, tailored to your unique business specific objectives.
From security through to operations monitoring, our technology provides strong access control and fast response.
Ricoh’s highly skilled service desk staff provide first level support and technical expertise for IT users with a single point of contact.
News & Events
Keep up to date
IDC MarketScape names Ricoh a Leader in the print transformation worldwide
Ricoh achieves highest number of individual certifications through nbn’s ICT Channel Program
Ricoh Australia announces CEO’s resignation
COVID-19: Ricoh's response to additional measures by the federal government