Rely on a uniquely tailored service operation solution for the delivery of your IT and business services.We minimise impact and downtime by identifying possible risks to service interruption and documenting chronological steps to handle service restoration.
Trust the day-to-day operation of your critical infrastructure to our highly skilled team.
Minimise interruptions and downtime
Reduce downtime using the best available technology to continuously monitor operations and performance.
All service operation activities are supported by well-planned, documented and implemented processes to reduce risk.
Who trusts us with their service operations?
Ricoh’s service operations team supports businesses across Australia to reach big goals.
Advisory and design
Together we create the best technological solution, based on best practice, tailored to your unique business specific objectives.
From security through to operations monitoring, our technology provides strong access control and fast response.
Ricoh’s highly skilled service desk staff provide first level support and technical expertise for IT users with a single point of contact.
News & Events
Keep up to date
Ricoh Australia and Nintex partner to help organisations go digital faster
Ricoh continues to be recognised in the FTSE4Good, FTSE Blossom Japan, and the MSCI Japan Empowering Women Indices
Ricoh received “AA” environmental evaluation rating from Mizuho Research & Technology
RICOH Pro C7200sx Series scoops mid-volume CMYK+ BLI PRO award