Ricoh Australia and Nintex partner to help organisations go digital faster

24 Aug 2021

SYDNEY—24 August 2021 — Ricoh Australia is pleased to announce that it has been appointed a Nintex Premier Partner, further enabling the company to successfully fulfil the requirements of Australian enterprises for digital workplace transformation.

Appointed a Nintex Partner in early 2020, Ricoh has subsequently invested in creating customised process automation solutions for key industry markets over the past 18 months, including aged care, education, financial services and manufacturing. These industries are undergoing rapid transformation and replacing manual forms, adopting continuous process improvement and aiming to achieve greater compliance across their enterprises.

“Ricoh is now one of the leading organisations providing Nintex solutions in Australia,” said Neal Ross, Chief Technology Officer, Ricoh Australia. ‘’Being appointed a Nintex Premier Partner is testament to the industry-leading skills, services and experience which Ricoh provides to Australian businesses by enabling a clear return on the investment they have made in workflow digitisation and automation.’’

“At the same time, we have achieved considerable success in building out our process automation business based on Nintex which is proving attractive to Australian businesses for its rich and flexible functionality, competitive price point, drag and drop design, and ease of use in creating forms.”

As a Nintex Premier Partner, Ricoh has been recognised for its ability to create valuable customer outcomes in empowering digital workplaces using the power of the Nintex business process automation platform in combination with its own services and solutions. These solutions range from financial workflows such as invoicing and payments to incident management, manufacturing automation, leave applications and overtime approvals, all of which can be made to operate much more efficiently, saving both time and money.

For example, in manufacturing, Ricoh Australia deployed Nintex at Packcentre to support the packaging company’s automation of its packing systems using a fleet of iPads. As part of the process, Ricoh automated manual forms and timesheets and provided the company with dashboard functionality which is supporting visibility of data across their operations. In aged care, the partner is working with customers to support resident onboarding and incident reporting through the power of Nintex’s process functionality. Similarly, in the education sector, they’re automating traditional lengthy processes for school enrolments, incident management, excursions and camp management.

“Nintex is committed to improving the way people work. We believe that providing Nintex Partners with the combination of best-in-class business process management and automation solutions, along with comprehensive enablement resources, has been invaluable in sharing the power and ease of use of our cloud-based software with Australian enterprises,” said Christian Lucarelli, Nintex Vice President of Sales, APAC.

“We know that the growth and success of Nintex is dependent on our partners’ ability to successfully and independently help organisations standardise on the Nintex Process Platform. We congratulate Ricoh in Australia on their successful ability to enhance our solutions and provide additional value to their customers by migrating workflows into the digital realm,” concluded Lucarelli.

About Ricoh

Ricoh is empowering digital workplaces using innovative technologies and services that enable individuals to work smarter from anywhere. With cultivated knowledge and organisational capabilities nurtured over its 85-years history, Ricoh is a leading provider of digital services and information management, and print and imaging solutions designed to support digital transformation and optimise business performance. Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2021, Ricoh Group had worldwide sales of 1,682 billion yen (approx. 15.1 billion USD).