Ricoh Recognised as a Managed Print Services Leader by Quocirca

Ricoh has been named a Leader in Quocirca’s Managed Print Services Market Landscape 2026 report. The recognition reflects Ricoh’s strategy of positioning managed print services (MPS) as part of a broader Intelligent Workplace Services offering that spans print, information management, cloud, cybersecurity, and workplace technologies.

According to the report, Ricoh’s cloud-first print management, AI-enabled workflow automation, and global delivery model place it in a strong position as organisations look for partners that can support workplace transformation, not only manage print fleets.

Ricoh’s recognition by Quocirca reflects its focus on treating print as a connected part of a customer’s wider digital workplace and business processes.

Key Strengths That Set Ricoh Apart

The Managed Print Services Market Landscape 2026 report highlights several strengths behind Ricoh’s Leader position:

• A broad service portfolio that brings MPS together with workplace technologies, cloud infrastructure, cybersecurity, workflow automation, and collaboration services.
• A global delivery model covering more than 200 countries and territories, combining consistent service governance with local responsiveness.
• A maturing cloud-first service model, with RICOH CloudStream enabling secure management of mixed-vendor fleets.
• Recognised security and sustainability commitments, including EcoVadis Platinum status.

Bringing AI to Document-Intensive Processes

As businesses look for practical, measurable value from AI, Ricoh continues to embed AI across document capture, intelligent document processing, workflow automation, and analytics.

The report highlights Ricoh’s investments in DocuWare and natif.ai as examples of how the company helps customers automate document-intensive processes in areas such as finance, human resources and customer service. Quocirca also notes that Ricoh positions these services as a natural extension of MPS engagements.

Read an Excerpt of the Report

Quocirca Managed Print Services Market Landscape 2026