CASE STUDY

Modernising Meeting Rooms at McCabes Perth

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An Overview

For legal firms, effective collaboration depends on technology that works seamlessly across offices and teams. As McCabes Perth expanded their operations, they recognised the need for a more reliable and intuitive meeting experience. By partnering with Ricoh to deliver a purpose-built Microsoft Teams meeting room, the firm has simplified hybrid collaboration, reduced technology-related disruptions, and created a meeting environment that helps staff stay focused on delivering better client outcomes.

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The Challenges

As cross-team and client collaboration became a larger part of day-to-day operations, McCabes' ageing meeting room technology was no longer meeting the firm's needs. Outdated equipment, complex meeting setup processes and inconsistent user experiences meant staff regularly relied on IT support just to start meetings. With productivity impacted and user frustration growing, the firm's move to a new Perth office created the ideal opportunity to modernise its meeting spaces with a simpler, more reliable AV solution.


The Solution

Ricoh designed an AV solution that prioritised simplicity, reliability and ease of use. Rather than combining multiple vendor technologies, Ricoh delivered an integrated Microsoft Teams Meeting Room solution tailored to the firm's new office environment. Through careful planning, site assessment and rapid deployment, the new audio-visual system was installed in less than a week, providing an effortless meeting experience from day one.


We’ve had positive feedback from staff and clients presenting in the room. People appreciate how straightforward it is to get a meeting started.

– Ben Mason, IT Manager, McCabes
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The Benefits

By replacing its legacy meeting room technology, McCabes has created a simpler, more reliable collaboration experience for staff, clients and IT teams alike. 

  • Meetings that start without IT support: Staff can now join or host Microsoft Teams meetings with a single touch, replacing a previously complex process that often required assistance from the IT team.
  • Greater productivity and flexibility: Fewer meeting related support requests free up valuable IT resources, while multiple device connection options make it easy to collaborate with external presenters.
  • Immersive experience: Upgraded meeting room audio visual equipment, including high-definition video, premium audio and AI-powered speaker tracking, delivers a more natural meeting experience. The intelligent features help bridge the communication gap between in-room and remote participants, ensuring every conversation is clearer, more engaging and easier to follow.

We are very pleased with the outcome delivered by Ricoh. We’re now looking at the potential of equipping other smaller meeting rooms with conferencing capabilities to further enhance our capabilities.

Ben Mason, IT Manager, McCabes
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