Kwik Kopy Moonee Ponds drives productivity with Ricoh 5th colour
An overview
Kwik Kopy Moonee Ponds delivers marketing services, signage, print, packaging or design to customers across Melbourne’s northern suburbs. Faced with substantial business growth and new opportunities, the business needed to expand their existing output offerings and production capacity.
The challenges
Kwik Kopy Moonee Ponds needed to reduce production times due to rising customer demand. Meeting increasingly tight deadlines became more challenging with limited in-house production capacity. As the business expanded, the need to differentiate and enhance service levels became more apparent.We could tell immediately that we had made the right decision.
The Objectives
Reduce production times: Eliminate the need to outsource projects with a stronger infrastructure.
Enhance market position: Utilising more colour outputs and a variety of substrates between 40 and 470gsm, the business can generate new revenue streams and provide superior customer service.
The Solution
Understanding the desire to enhance service levels and gain a point of difference in the market, the Ricoh team helped deploy a Ricoh Pro C7500 5th colour station production printer. After completing on-site training post installation, Kwik Kopy Moonee Ponds became experiencing significant benefits.
The Benefits
Enhanced output opportunities: Utilising the Ricoh Pro C9500 5th Colour station printer, Kwik Kopy Moonee Ponds can now deliver print jobs in clear, silver, and gold toners and a wider range of substrates.
Improved productivity: The upgraded infrastructure has boosted productivity by 20% and drastically optimised turnaround times.
Reduced downtime: The new technology has boosted reliability, minimising downtime. In-house staff can now perform many maintenance tasks that previously required a technician.
Our new Ricoh printer is really exceeding our expectations. It is reliable, delivers rapid output, and allows us to meet the requirements of our customers for topquality, fast turnaround print jobs.