A Unified Workplace Technology Approach

for Squadron Energy

The Challenges

As Squadron Energy continued to grow, emerging challenges across workplace technology, office experience and processes highlighted the need to create a more consistent and standardised employee experience.

A key challenge was the use of multiple workplace technology vendors, which resulted in inconsistencies in equipment performance, user experience and after-sales support. This increased complexity for both employees and IT teams, making the environment harder to manage and maintain.

Squadron Energy was also facing constraints within its print environment, alongside increasingly unreliable legacy collaboration technology. Meeting room usability was becoming more challenging, with employees reliant on cables, additional support laptops and complex system setups to collaborate effectively.

The Solution

Ricoh helped Squadron Energy reduce workplace technology complexity by consolidating print and collaboration under a single vendor and standardised architecture. A consistent Ricoh print fleet consisting of Ricoh IM C models, and Logitech meeting room solutions were deployed across multiple offices, reducing platform variation and providing staff with a uniform experience. With their workplace collaboration services connected, their multi-site print management structure was simplified, reducing staff’s dependence on IT support.     

Standardised configurations improved reliability and user consistency, while BYOD and one-touch join reduced setup complexity. The result was a more manageable technology environment, lower support overhead and greater operational consistency across locations.

The Benefits

• Standardised print performance — A tailored Ricoh fleet delivers reliable, high-quality output across locations, reducing inconsistency and disruption for staff.
• Consistent meeting room experience — Uniform video conferencing environments make it easier for employees to move between offices and join meetings without navigating different systems or setups.  
• Simpler IT support — A consistent technology environment and responsive Ricoh support make devices easier to manage, maintain and replenish, helping reduce day-to-day IT overhead.