Infrastructure management
Our infrastructure management uses industry leading tools to deliver 24/7 expertise for fast fault resolution, high level visibility, incident prevention and issues management
Supported IT infrastructure
Ricoh IT infrastructure management covers server, storage and voice environments. We provide two levels of support to match your service and budget requirements, delivered at a predictable monthly rate.
Essential Management
Is a comprehensive monitoring and management service for organisations looking for extra support with their IT infrastructure management, within standard business hours.
Premium Management
Provides the highest level of service and proactive management, designed to optimise performance and availability of critical corporate IT systems, with 24x7 support for Priority 1 issues.
Request a consultationFeatures and business benefits
- IT expertise available 24/7 for fast fault resolution
- High level visibility
- Reduce risk of security breaches or downtime
- Reduce costs through trend analysis for growth and upgrade planning
- Incident prevention and issues management through detailed performance monitoring and management of patches and security updates
- Increase ROI by optimising IT performance
- Reduce carrier hassles with Ricoh as a single point of contact
News & Events
Keep up to date
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31 Jan
Australia’s innovation paradox: Innovation not a core value for 75% of Australian organisations, yet most business leaders believe they have the skills for innovation
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19 Dec
Ricoh named a Leader in the IDC MarketScape for worldwide contractual print and document services
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30 Oct
Ricoh attends the Bunkasai 2018 festival at Wellers Hill State School
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28 May
Ricoh Australia becomes first Australian IT services company to achieve carbon-neutral status