Information Management
Break down data silos and unlock the power of your information
Go from information overload to intelligent business with smarter capture, storage, management, automation and optimisation of your business content.
Data trapped in information silos is useless — without a single source of truth, you waste valuable time recreating or searching for information. Information Management unlocks the power of information locked in organisational data to change how you do business. lack of visibility and inability to effectively share or analyse information.
Information Management Solutions can:
- Feed directly into Line of Business systems — capturing, indexing and routing paper and digital content
- Reduce costs — automating repetitive, data-driven activities to minimise processing time and reduce manual re-keying of data
- Make integration affordable — automating content migration from legacy systems
- Give you a competitive edge — extracting data from websites
- Improve customer and staff experience — straight-through processing of onboarding, sales order processing, case management and operational workflows
- Reduce compliance and privacy issues — align business processes with governance, regulatory and digitisation standards
Stay ahead by capturing and managing your data for easy retrieval and secure collaboration.
We get to know what’s unique about your business and match you with the Information Management solutions to fit your needs. From data capture, centralised records management or collaboration technology, we can help data collaboration, efficiency and clarity.
Our solutions scan and capture your data, set smart rules to control access rights, and index your documents for easy retrieval. They integrate easily with existing systems to automate processes and stop inefficiencies and double handling.
-
DocuWare
DocuWare document management software automates team workflows.
-
Laserfiche
Laserfiche automates your everyday processes with powerful workflows, e-forms and intelligent document management.
Other Services
-
File Analysis and Migration
52% of information on your network is dark and 33% is ROT (redundant, obsolete or trivial)
Convert your information into searchable business intelligence
-
Intelligent Capture
30% of work hours are spent searching for information
Unlock information and insights trapped in unstructured or vulnerable data
-
Microsoft Business Applications
1 in 5 corporate employees use O365 cloud
Power up with solutions across the entire Microsoft Stack
-
Process Automation
46% of work tasks in Australia could be automated by 2030
Make room for innovation by automating repetitive tasks
Industry Specific Solutions
-
Aged Care
Put people first by streamlining critical processes across the resident, staff and provider experience
-
Education
Unlock efficiency shortcuts to meet the needs of students, teachers, administrators and parents
-
Health Care
Put people first by streamlining critical processes across the resident, staff and provider experience
-
Manufacturing
Boost customer happiness with fast and simple processing
-
Transport Logistics and Warehousing
Get on the road sooner with digitised forms and automated office processes.
News & Events
Keep up to date
-
22 Dec
Celebrating regional customer service champions: meet the winners of the Ricoh Australia Customer Service Awards 2020
-
11 Dec
Commercial printers preview the RICOH Pro Z75 B2 sheetfed inkjet press designed to enable business growth
-
09 Dec
Ricoh recognised for climate action leadership and is included on the CDP climate change “A List” 2020
-
30 Nov
Ricoh publishes the Ricoh Group Integrated Report 2020