Dedicated Support

Service

Ricoh’s Service team keeps your business efficient by making sure your equipment continues to run. The Ricoh Service team offers on-site setup and network connection with your new equipment as well as on-site technicians, phone and online support plus fast parts replacement. Our service level agreements ensure 99% up-time within metro areas, so your business continues without interruption.

Training and Support

Continually improve your organisation's effectiveness and efficiencies, with a range of training and support programs including personalised training from Ricoh Customer Training Representatives, a dedicated Helpdesk staffed by Ricoh personnel, and consistent technical service Australia-wide by Ricoh trained Technicians.

Finance

Ensure that you get the best value for money by dealing direct with Ricoh Finance. Ricoh specialises in providing tailored, flexible finance solutions for your Ricoh devices. No matter what size your business is, Ricoh Finance offer competitive rates, a quick and easy application process plus a commitment to customer service.

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