About @Remote

@Remote provides remote access to device utilization data for your fleet of connected Multifunctional copiers and printers.

Major Applications

  • Any organization looking to eliminate manual meter reads and/or establish a DRM (Device Relationship Management) solution.
  • Targeted to installations with 5 or more networked Multifunctionals and printers.

Benefits

  • Automatic, accurate and timely meter reads and billing.
  • Usage reporting for the device fleet is accessible remotely from a secure website using a web browser.
  • Increased up-time and the ability to match device location to work load.
  • Ability to optimize for efficiency and cost reduction.

Using @Remote

  • A hardware appliance automatically transmits device usage data (including meter data) to the secure @Remote service.
  • Usage data for the fleet is automatically aggregated by the @Remote service and made available, through a secure web portal, as Fleet Utilization reporting.
  • Reporting includes: Fleet Population, Utilization, Trending, and other data and device drill downs (Sample reports/Screen shots).
  • @Remote collects Print, Copy, and Fax output usage data.
  • Captures data daily, weekly or monthly.
  • Easily export aggregated device data to Microsoft Excel for additional analysis (Microsoft and Excel are registered trademarks of Microsoft Corporation)

Implementing this Solution

  • @Remote is a monthly service
  • Setup and installation requires no IT personnel resources
  • Auto-discovery of network devices
  • A Remote Communication Gate is connected to network
  • Linux-based desktop "PC" type appliance (1.5 lbs. or less).
  • Protocols: TCP/IP, SNMP, HTTPS, SOAP, SMTP, DHCP
  • Each RC Gate supports up to 500 network devices
  • Transmit data to @Remote service via HTTPS secure communication or E-mail
  • ISO 15408/Common Criteria Information Technology Security Certification recognized by NIAP.
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