How to meet the workplace expectations of a mobile world

The workplace is changing in ways that were unimaginable twenty years ago. People are increasingly “connected” and work is no longer a destination but an activity.

Stuart Hammond, Group Manager, Solutions & Technology Product Marketing, Ricoh Australia, said, “Employees’ expectations about their workplace are changing. People expect to be able to collaborate with colleagues, customers and partners from anywhere, at any time. Companies must invest in the right infrastructure, platforms, software and devices or risk becoming disconnected in an increasingly connected world.”

Ricoh believes businesses should consider these three steps, to make sure they are ready for the workplace of the future:

  1. Review and adapt your IT infrastructure
    Automation and acceleration are core themes for C-level executives looking to remove excess costs from internal systems, and to leverage new solutions and innovative technology for greater productivity.

    Businesses are constantly on the lookout for cost-effective technology that will help them lower operational overheads. This is reflected in the rising trend of companies increasingly choosing managed services for many of their systems and operations, while also moving to subscription-based models for software and infrastructure to help lower capital expenditure overheads.

  2. Adapt to suit the mobile workforce
    Employees expect to be able to work from anywhere with anyone. Many of the managed services that are popular with organisations working to streamline their operations and modernise their infrastructure, rely heavily on so-called third-platform technology: mobile, social media, cloud, big data and now also the Internet of Things (IoT).

    A greater reliance on mobility, managed cloud-based services, and IP-based interaction internally and externally will see diminishing on-premise infrastructure, a greater occurrence of BYOD, and an increasing reliance on remote collaboration and conferencing platforms to help keep large distributed and mobile workforces efficient and productive.

  3. Facilitate a collaboration culture
    Companies have to move their focus from fixed office locations and technology restricted work environments. Videoconferencing infrastructure is now commonplace for many workplaces, and teleconferencing devices are ubiquitous. Organisations stand on the cusp of a new age in workplace mobility and connectivity.

    IT infrastructure is moving out of the building and into the cloud. Employees are as likely to use their own devices as company-issued hardware.

    The culture of collaboration is arguably the heartbeat of any successful organisation. As third-platform technology becomes more integral to today’s business landscape, communication and collaboration between companies and their employees will become increasingly mobile. Distances will no longer be a barrier to workspace capabilities.

Stuart Hammond, said, “The unprecedented reach enabled by mobile communications demonstrates how constrained the workplace was when such systems were purely office-bound. The new collaborative work environment will open up a whole range of possibilities and organisations that prepare for this emerging trend will reap the benefits.”


About Ricoh

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2015, Ricoh Group had worldwide sales of 2,231 billion yen (approx. 18.5 billion USD).

The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialized industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.

Under its corporate tagline, imagine. change. Ricoh helps companies transform the way they work and harness the collective imagination of their employees.

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