Ricoh’s new Flex Series multifunction devices provide a more modern, more
flexible work-style that is made to help you work the way you want

Next generation office technology brings some of the usability, connectivity
and functionality of mobile devices to your multifunction printer

SYDNEY – 19 November 2015 – Ricoh Australia has released its new Flex Series range that features an integrated cloud platform that connects users of compatible office multifunction devices (MFD) to 15 popular cloud services without requiring any on-site software. The cloud services range from file storage and collaboration services to document management sites and even customer relationship management (CRM) or enterprise resource planning (ERP) platforms. It is accessed through the new Ricoh touch screen, called the Smart Operation Panel.

John Hall, Managing Director, Ricoh Australia, said, “People are accustomed to using smart phones, so it makes sense to have a similar interface in the workplace. The new Ricoh SOP lets you use your office device just like any other touch screen technology. It gives users direct access to many of the apps they’re already using and lets them work the way they want. Whether you use Evernote, Google Docs, Dropbox or any of the other apps offered, the integrated cloud and smart panel touch screen make integration with your Ricoh Flex Series device seamless.”

The Flex Series offering includes integration with business-critical platforms for document management, CRM, and ERP. It enables users to scan important documents from their MFD, directly to these services, instead of sending an email attachment or scanning to a folder. The solution includes in-cloud OCR capabilities, so users can create searchable, editable files via the smart operation touch panel – with a simple touch, swipe or pinch. It saves time and reduces human error. John Hall said, “Ricoh’s MFDs are some of the most cloud-connected devices available. They don’t require you to work with them; they fit to you and your individual business needs. The combination of the new Flex series devices, smart panel and integrated cloud provides an incredibly easy way to get business documents to cloud services with using familiar touch screen gestures directly at the multifunction device, instead of having to scan and send to email or a network drive.”

“The Ricoh Flex Series brings the MFD into the mobile age, reflecting the growing need for employees to be able to work on any document, from any location, using any device. Ricoh is supporting the need for information workers to work the way they want to, rather than being limited by technology.”

Stuart Hammond, National Product & Marketing Manager – Managed Services Group, Ricoh Australia, said, “The hosted platform minimises the IT burden while giving users the freedom to share with the knowledge that their information is secure. It’s scalable to suit your business needs, and you can turn the functionality on and off for specific teams within the business. The interface is very easy to use and you can see the productivity gains immediately.

“Even if your business is not yet using cloud services, technology like the Flex Series offerings are an important step towards future-proofing your business technology.”


About Ricoh

Ricoh is a global technology company specialising in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2015, Ricoh Group had worldwide sales of 2,231 billion yen (approx. 18.5 billion USD).

The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialised industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.

Under its corporate tagline, imagine. change. Ricoh helps companies transform the way they work and harness the collective imagination of their employees.

For further information, please visit

Press Contact

Kate Marshall, Corporate Communications Manager
Ricoh Australia
Tel: 02 8977 1477 |

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