Ricoh Australia powers up its new ANZ data centre in
IBM's Cloud
to drive performance

New facility designed to deliver state-of-the-art video conferencing
capabilities for customers in Oceania region

SYDNEY, AUSTRALIA – 3 December 2015 - Ricoh Australia today announced it has worked with IBM to build out the new cloud data centre based in Melbourne, Australia in response to customer demand for enhanced video conferencing experiences.

Customers in Australia and New Zealand will gain access to both Ricoh's new data centre and IBM Cloud powered by SoftLayer, which provides a low network latency, high performance global cloud platform tailored for the delivery and management of rich media content and data.

John Hall, Managing Director, Ricoh Australia, said, "Having a local data centre is a great result for our customers in Australia, who will see significantly better video quality and less latency. The new data centre also illustrates Ricoh's commitment and continuing investment in the Oceania region."

Video latency has been reduced from 220 milliseconds to 20 milliseconds using the new data centre, which connects directly to the IBM Cloud.

"The improved quality and reduced latency in video conferencing makes it easier for organisations to collaborate freely using Ricoh's Visual Communication suite. The new data centre will elevate the quality of video conferencing to match that of face-to-face meetings, enabling the next step in collaboration from anywhere," said John Hall.

"Having a data centre located in Australia means customers can rest assured that their data is stored locally and securely, and is subject to all the relevant privacy legislations."

Ricoh's Visual Communication offering includes a wide range of solutions such as unified video conferencing, interactive whiteboards, projectors, mobile applications, and purpose-built huddle rooms. These tools let workers collaborate in a more agile and efficient way, regardless of location.

Stuart Hammond, National Product & Marketing Manager - Managed Services Group, Ricoh Australia, said, "We are working with IBM, leveraging its virtual server technology to create a dedicated data centre with guaranteed performance. The IBM Cloud lets us get up and running fast, and it will enable the data centre to scale up and down to match demand. This means customers will get the consistently high-quality experience they demand."

The new Cloud data centre will be operational as of 3 December 2015.


About Ricoh


Ricoh is a global technology company specialising in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2015, Ricoh Group had worldwide sales of 2,231 billion yen (approx. 18.5 billion USD).

The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialised industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.

Under its corporate tagline, imagine. change. Ricoh helps companies transform the way they work and harness the collective imagination of their employees.

For further information, please visit

Press Contact

Kate Marshall, Corporate Communications Manager
Ricoh Australia
Tel: 02 8977 1477 |

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